1. NooRais Batik Collections practices high integrity work ethic in parallel with Islamic teaching. Hence, please buy with confidence
2. NooRais Batik Collections entertains serious buyers only. However, potential buyers and friends that wish to enquire about our products are most welcomed.
3. Orders can be made through the cart system at our website. ONLY orders via email and sms will be entertained.
4. All items sold by NooRais Batik Collections are NEW unless otherwise stated. Our items are NOT for extremely fussy buyers, but they are in acceptably good condition. Actual colours of the items might vary compared to the photograph due to the light setting and variation of computers' screen and colour resolutions
5. All our products are limited edition items and NON restockable unless otherwise stated.
6. The price stated excludes the delivery charges. Delivery charges will be added in the total payment at a very minimum charge.
7. Full payment should be received by us within 7 days from the time of invoice send by us. Your purchase will only be dispatched once the full payment is received. Should no payment is received after 7 days of confirmed booking, the booking will be automatically cancelled. Please check your email and spam mailbox as well, for reminder and cancellation emails from us.
8. All prices stated are NOT Negotiable since the prices published are the lowest that we can offer.
9. All good items sold are NOT refundable and exchangeable. Please ensure that you have checked size and measurement accordingly. We do not accept return/refund/exchange for good items sold in case the sizes do not fit you; because we have made our best effort to display the measurements for each items accordingly.
10 Delivery will be made on every Tuesday ONLY . Hence, please plan your payment accordingly. We use Pos Laju only for local delivery i.e. within Malaysia
We are sorry that we cannot give each and all our customers the track number after each delivery due to time limitation. However, payment received notification will be sent stating the delivery date. Kindly contact us back after 5 working days (for local customers) and 15 working days (for international customers) should the parcel has not arrived. We will try our best to sort the delivery problem should it arises.
11. Please pay in exact amount. Should payment is not made in exact amount; please provide us your account details for us to give back your change. Or else, we will insert the balance in the parcel together with the item(s).
12. As a precaution, please take extra care to handwash the item(s) bought separately after wearing them for the first few times. Do not soak or machine wash the products for extra care.
13. All images, texts, content and web design are solely belongs to NooRais Batik Collections. Any copy and usage of our content is an infringement to our copyright and will be treated seriously.
14. Orders are based on 'First come First served' basis and we are NOT offering C.O.D (No Cash On Delivery) at the moment.
15. Queuing as waiting list for the reserved items is allowed. The items will be released to the next person in queue if the person who has reserved the items back-off or cancel. However, should the customer does not back off and make payment within 7 days, unfortunately the blouse will be sold out. Please be aware of our notification emails.
